Interactive Mobile Survey Software

Objective

• OTA (Over the Air) Mobile Survey deployment – alternative form of conducting surveys via Mobile Phones rather than through traditional means of email and web online survey modes
• Reaching out to the masses easily with short and effective surveys on mobile phones through SMS communication

Solution Features

• Web-based survey designer application for simple creation of survey questions for sending survey forms to bulk survey participants through an SMS gateway
• Web-based survey reporting application for response collection
• Intuitive Mobile Phone Server software for creating of survey questions, sending of survey forms via SMS to a manageable number of survey participants and receiving of real time survey responses

Key Solution Benefits

• Customer/Employee/Student feedback - extended communication mode to easily reach respondents for easy feedback on products & services, where customers are invited to undertake a survey on their mobile phones
• Collecting of product feedback via face-to-face customer interaction by the sales teams or engaged research consultants
• Convenient, fast sending and consolidation of survey results real time in Mystery Shoppers Surveys or Blitz Campaigns